One Care Solutions – Lincoin IT Solution

LITS One Care Solutions

Browse our diverse offerings and pick the one that aligns seamlessly with your requirements and aspirations

Respond Time within 2 hours
Unlimited, user can request for direct on-site support if necessary based on conditions
Patching Microsoft hotfix, update all necessary application and Virus Prevention, Database & software stability check.
Dust cleaning inside CPU, Monitor, keyboard and mouse cleaning & hardware stability check.
Free service coverage: Domain service , Active Directory , RAID control , Standard Software , Hardware & Network Troubleshooting. Not including uncommon 3rd party applications

Respond Time within 4 hours
Unlimited Remote Support
Preventive Maintenance every 6 months (or based on environmental conditions)
2 Visit per PC monthly +Hotfix patching , application update remotely based on request
Responds immediately, 3 onsite trip max monthly, Maintainance & Monitoring

Client company with a minimum of 10 Workstation. Window Server Domain Service environment (2003 & above) or under LITS VPS controlled environment.
LITS VPS software will cost RM90 per PC , with no validity period. (support 32bit/64bit of Windows XP ,Vista , 7& 8.)